• Dr Eckstein Collagen Balsam is a soft, rich skin care emulsion for the maintenance of peripheral moisture, elasticity and tension of the demanding and moisture-lacking skin.
• Dr Eckstein Collagen Balsam contains biogenous germ extracts and high-quality precious plant oils.
• Dr Eckstein Collagen balsam has a positive impact on the skin's elasticity.

Collagen Balsam is a soft, rich skin care emulsion for the maintenance of peripheral moisture, elasticity and tension of the demanding and moisture-lacking skin. It contributes to the smoothness and softness of the skin and is well absorbed, being an oil-in-water emulsion. With protecting UV-filter. 
In addition to marine collagen, Collagen Balsam contains biogenous germ extracts and high-quality precious plant oils, the cytokin-complex and an UV-filter.
The marine collagen has a highly hydrating effect on the skin and supports the formation of a skin protection film and therefore has a positive impact on the skin's elasticity. Biogenous wheat germ extracts stimulate the peripheral metabolism processes and improve the tonus of the skin. 
The cytokin-complex contains biologically active polypeptides which control the physiological balance between the cells and their enviroment. They help improve firmness, elasticity and smoothness of the skin.

Application: For salon use, Collagen Balsam is afinishing treatment for the above mentioned skin constitutions as well as an ideal, very supple make-up foundation.

For home treatment, Collagen Balsam is the optimal product for the moisture-lacking, already demanding complexion and is an ideal make-up foundation.  After refreshment of the face, the client should vitalise it with the application of Lotion Supreme and then apply Collagen Balsam with light circular movements to allow it to be fully absorbed into the skin.
For a moisture-lacking and very oil-lacking skin, we recommend for the day the richer water-in-oil emulsion Collagen Supreme. 

Tina Kay Skincare Maitland Australia.

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Delivery Rates
 

Orders within Australia 
All Australia Post Standard and Australia Post Express rates are for within Australia ONLY.
Approximate delivery time frames vary depending on delivery destination.

Delivery times may take longer during busy times such as Christmas and other public holidays.

Pick up in salon - We are located in Maitland, NSW, 2320. This is our only pick up address, if you can not pick up from this address, please do not select the pick up option. If you select pick up in salon, but your order needs to be delivered, your order will be delayed until a shipping option has been selected and payment is received by Tina Kay Skincare.

Tina Kay Skincare is not responsible for parcels should the recipient request delivery without signature.

Tina Kay Skincare is not responsible for orders marked as 'delivered' by Australia Post or Courier service.

Tina Kay Skincare is not responsible for the cost of Delivery/Shipping for refunds or exchanges with exception to the case of wrong item received or Faulty goods.

International Customers.
Please note that International Customers are responsible for any and all customs fees, taxes, tariffs or duties levied by their respective government. Duties and taxes is based upon the laws and regulations of the country to which the order is shipping, please be aware that these Fees will usually be collected by the shipping agency upon delivery. Please note that we are unable to fulfil any request to declare your package for any value other than the total value paid at checkout. 

The Fees are typically determined based on a combination of factors that may include:

The merchandise's country of origin or manufacture

The merchandise classification, using a system adopted by the countries that we ship to

VAT rates are set by the country to which the order is shipping

Note: If you refuse delivery of the shipment, you are responsible for payment of all return shipping fees and any applicable fees, duties and taxes; in this case, all such return shipping fees and any applicable fees, duties and taxes will be billed to the method of payment you used. Shipping fees are not refundable for undeliverable shipments or refused shipments.

By ordering goods from www.tkskincare.com.au for shipping to destinations outside Australia, you expressly agree to become Importer of Record (“IOR”) for the products ordered by you, and, accordingly, customs clearance shall be made in your name and on your behalf. As IOR, you agree to be ultimately responsible for importing the products ordered by you into the applicable country and are solely responsible for the payment of Fees either at the time of sale or at the time of importation (as applicable). You hereby give a proxy or power of attorney (“POA”) to Tina Kay Skincare’s designated shipping provider for the customs clearance of products ordered by you. This POA authorizes Tina Kay Skincare’s designated shipping provider’s assigned customs broker to act on behalf of you. Tina Kay Skincare's designated shipping provider’s intervention with respect to customs formalities may be done by a customs agent assigned by Tina Kay Skincare's designated shipping provider on your behalf. You hereby acknowledge to have understood the concept of IOR and the need of the POA and further state that the terms of the POA or terms of the purchase from Tina Kay Skincare and transportation conditions from Tina Kay Skincare's designated shipping provider are not unreasonable or unknown to you, that you have read them, understood them and further have agreed to them.  In the case of gifts or other purchases made on behalf of another recipient, you also agree to grant the foregoing authorizations on behalf of the recipient designated in your order.

International orders are usually packed and ready to ship in 1 to 3 business days. However, shipments are subject to customs clearance procedures, which can cause delays beyond original delivery estimates.  International shipments will not ship until all item(s) ordered become available.  A “business day” is considered to be Monday through Friday, excluding holidays. International customers may ship to multiple addresses by placing a separate order for each shipping address. We cannot ship single international orders to multiple addresses at this time. Please allow 1 business day for your tracking information to update.
We cannot offer merchandise exchanges on orders shipped internationally.

Reach Out

Call - 0408 881 659

Email: admin@tinakayskincare.com

Address: 18a 121 Lawes St ( Corner of Lawes and High St upstairs above 1on1 Property )

East Maitland, NSW, Australia 2323. ( Upstairs office via village walk ).  Enter via glass double doors on High St near the hair salon.  Go up 1st set of stairs.  Turn right then follow hall to the very end to find us. Call - 0408 881 659 should you require directions.

Email Response Times:

Get in touch via Email for any enquiry, advice or help. We will respond typically within 9 business hours, Monday - Friday, excluding public holidays.

Phone Response Times:

Get in touch via phone for any enquiry, advice or help. We will respond typically within 9 business hours, Monday - Friday, excluding public holidays.  Please leave a detailed message if we can't take your call at that time.  Phone calls are generally taken from Monday - Friday between 12 noon and 4.30pm.

Return Parcels:

Please send any pre authorised returns or exchanges to the above address with tracking.

Pick Up Orders:

If you would like to pick your order up please leave a message in the comments section at checkout. For pick up from the Maitland salon, a pre-arranged pickup is necessary. Pick up from the East Maitland office can be done Monday-Friday between 12 noon and 4.30pm.  Please phone or email prior to arrange. 

Call - 0408 881 659

Email: admin@tinakayskincare.com