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What Customers Say About Us

Thank you to all who have kindly shared their thoughts and comments.

If you would like to share your comments / testimonials / reviews on this page, please have your say at admin@tinakayskincare.com.
Your comments can also be published on the Tina Kay Skincare website. Thank you.
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24.11.18

4 months ago
Just received my second package from Tina Kay.
Amazing service - incredible range of skincare.. especially Aspect. Started my love affair with Aspect through Tina Kay and will continue. Prices, discounts and gifts with purchase are unbeatable, delivery is outstanding. I really appreciate the care taken with the packaging also. Thanks again!
Mary J Eid
2 months ago
Excellent customer service. Kept me updated. Received my products 2 days after ordering. Will definitely be returning to purchase more.
Jess Zemski
3 weeks ago
I honestly never write reviews but I genuinely felt I must with this. I saw many great reviews on the Aspect Fruit Enzyme Mask; unfortunately I'm chronically ill so I cant work etc, have to take daily painkillers, the lot; and i'm only 20 :(.The chronic illness+stress have ruined my skin and I don't have money to fix it. Oh well, just my luck, I thought. Until one day by chance I came across Tina Kay. Not only does her site allow after-pay, but great discounts too! I thought that was as good as it would get until I got some luxurious samples! Not some cheaper, one-use ones like other websites. My order arrived so quickly and the samples were deluxe in quantity AND quality! They were extremely large for samples, extremely high quality AND I got the mask I've wanted with quick shipping, safe packaging AND on after-pay. I can say I haven't felt this happy in a VERY LONG time. Upon using my products, i saw DRAMATIC differences in my skin; almost unbelievably! The severe+stubborn blackheads I've never been able to rid on my nose/chin disappeared, the mask helped rid the badly textured rough patches, my skin was more even+brightened, the list goes on. Overall the results made me cry. This went beyond my expectations. I couldn't be more thankful for coming across Tina Kay; who not only stocks a great quantity but absolute quality products, with amazing discounts, samples and affordable payment methods. I would give this more than 5/5 stars if I could. I usually never trust over-exaggerated reviews as I think they're sponsored or something lol, but I can genuinely say that I am simply writing this review to let others know that there's always hope for their skin, no-matter how bad the circumstances! Please don't give up. I do have to say though I have only ordered once, but if I had the money I would constantly buy from here.If i'm ever able to afford more products, this would be the place i'd turn. I'm dreading my samples running out so hopefully luck can strike me again and i'll get another deal just as great as the first! Sorry for the length of this but I wanted to be as detailed as I could and show the true effect it had on me in case it could help even one person. Bless! Thankyou Tina Kay for running such an extraordinary website! xx

Hi Alichia

I received my goodies; thanks so much for sending these out so quickly.
I recommended you to my sister as I’ve been impressed by your service; I hope she likes her products!
Have a lovely weekend.
Regards
Yasmin

27/6/18

Hi There, I would like to sincerely thank you for your refund for the discount coupon I forgot to put in.

Didn’t really think it would apply after I had placed the order, but thought I would ask!
So I thank you for your wonderful customer service, and I will certainly be recommending your site to all my friends.
Kind Regards,
Michele

24/4/17

Hi Tina Kay. I would like to thank you for the fastest and amazing service that you provide. I used you twice and will keep using you - also recommended some family and friends to use you.
Kind Regards
Jeenita

21/11/17

I just wanted to thankyou Tina, firstly your website is so easy to navigate, your service and shipping is prompt and I just love my Skinmedica products  and Aspect samples. Your knowledge and advice when I emailed you was also quick in response and helpful with my product choices.
Thankyou for your service and website and I am now a loyal customer and will be returning!
Natalie


Sincerely Yours,

Natalie
Designer/ Manufacturing Jeweller

Dear Tina

I would also like to say a BIG thank you for sending the product so promptly and also for the fabulous samples. 

I tried the CE Serum this morning and it is divine. My makeup glided over the top and has made my skin all dewyJ

Thank you again and have a lovely day.

Kind regards 

Georgia 3/10/17

Dear Tina

Just to let you know both our parcels have arrived and we are so grateful for your generosity with the samples – all really beautiful quality products to try.

Love your site and excellent service and will certainly be re-ordering in future.

Again many thanks.

Kind regards

Joy

28/9/17

 · 4 May 2017

I'm so happy to have found the site. Very quick in offering free advice and recommending products. Living in far North Queensland I usually have to wait ages for deliveries, but my orders always arrive quickly and with everything and some fun and exciting extras to test out. Thank you so much for caring :)

Tina was fantastic... Her products arived so quickly... And communication was great... Will shop with Tina Kay's Beauty again...

I'm so happy to have found the site. Very quick in offering free advice and recommending products. Living in far North Queensland I usually have to wait ages for deliveries, but my orders always arrive quickly and with everything and some fun and exciting extras to test out. Thank you so much for caring :)

I ordered some Medik8 products from the website, what a beautiful surprise! Not only was delivery super speedy the products were wrapped and contained in a gorgeous cosmetic bag with a tonne of freebies and a lovely handwritten card. Will definitely be recommending the website to my friends.
Thanks so much Tina xxx

Sarah Lamberton reviewed Tina Kay's Beauty5 star

Great savings
Fast Delivery
Authentic products
Helpful and prompt customer service
Complimentary sample and full size items

Autumn Bell reviewed Tina Kay's Beauty5 star
April 8

Tina is super helpful, I have been extremely satisfied with all of Tina's skin care recommendations for my skin care routine. All products are beautifully wrapped and delivered within days of my online order being placed. I won't shop anywhere else for my skin care needs!! Thank you Tina for providing quality and genuine customer service �

Wow! Once you shop here for your products you won't go anywhere else!! Thank you Tina Kay for great products at a great price with awesome free products!!! Customer for life!

I am a first time shopper at Tina Kay and probably will be for life! I have been thrilled with the speedy delivery. After years of paying way too much for rebranded aspect products from a salon, I am so happy to have found this site. The extra products are great as it gives me an opportunity to try extra products I have been looking at without having the extra cost. Just wonderful, I have already been sharing my news of this great site with friends. So happy :) :)

Jessica Trim reviewed Tina Kay's Beauty5 star
March 2

Beautiful service, it's the little finishs Tina adds to her products that make her second to none. The thank you sweets the additio al gifts and packaging. Thank you very much �����  

Ordered for the first time this week and within two days received my order. Very impressed with delivery and serice; extremely thoughtful and professionally packaged. I will indeed be a returning customer ? 

Hello 

I just wanted to let you know I received my order today. 

I can't begin to tell you how impressed I am with my experience with you, from the ease with which you place an order, to how incredibly quickly it came (overnight!), down to the lovely little touch of the personalized hand written note and little goodies too! 

Thank you thank you thank you ? 

I will definitely be back again!

Kindest regards

Martine Evans 

1.2.17

Emily Marion reviewed Tina Kay's Beauty5 star

Brilliant customer service & communication. Fast delivery. Will definitely buy from Tina again.

Lynn Jack reviewed Tina Kay's Beauty5 star

after having paid way too much for an Aspect product from a Clinic I thought I would research the product online. TK was by far the cheapest, with free delivery, with a full sized gift plus another few samples were also put in the package. It arrived beautifully packaged, with a little thankyou note and really quickly. I now won't bother shopping anywhere else. Fantastic!!

Sally Liow reviewed Tina Kay's Beauty5 star

Amazing customer service! An item was left out from my previous order, but Tina rectify the issue quickly by sending the item over almost immediately (I received the item within 2 days!). It was just an item which was missing, but Tina went above and beyond by throwing in a gorgeous makeup bag and more free samples for me! I can't be more thankful for that! Tina gives great advice; carries great products which come with generous promos and free samples and outstanding service! I can't recommend highly enough!

I received the best follow up service from Tina Kay and I am now a fan!

Thank you for a smooth transaction, you have really taking care of your customer. My 3rd times purchase from you. Each time I am impressed with your surprise and generous gift. Thank you. J.kouch

Roslyn Allen reviewed Tina Kay's Beauty5 star

Amazing

Thank you for such fantastic service. My items arrived in a beauty gift bag with a hand written note. Postage is super fast and the prices are extremely reasonable. Thank you Tina.

Just received my first & 2nd parcel from Tina,loved the little cosmetic bag and the bigger cooler bag for my creams.Also the little bonus samples to try,thanks so much �

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Melissa Brito reviewed Tina Kay's Beauty — 5 star
Yesterday at 9:53am ·
My first time ordering and I can say that the search is over! I am definitely becoming a long term customer.
Tina Kay's products came beautifully gift wrapped, along with high end samples, a full size product and a lovely note! Usually notes feels generic, but Tina Kay's note was very real and sincere.
If you're contemplating about buying skincare products, I recommend you don't hesitate because Tina Kay is definitely the place to purchase your skincare regime!!

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Suzi Reynolds reviewed Tina Kay's Beauty — 5 star
September 12 at 9:21pm ·
Absolutely the best online shopping experience EVER!!! Tina goes above & beyond with customer service & has always made my experience personal. Great range of products & generous promos/discounts. Definitely my go to for all my skincare needs. Can't recommend highly enough!

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Sarah Byrne reviewed Tina Kay's Beauty — 5 star
September 9 at 4:36pm ·
Super speedy delivery and best price on Aspect online or otherwise. Came with a lovely handwritten note and a bunch of beautiful samples. Can't recommend highly enough!
Tracey Berne reviewed Tina Kay's Beauty — 5 star

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August 6 ·
I agree with the other comments. Great prices, speed of delivery, presentation, and a personal touch that made my shopping experience more exceptional than the norm. Well done, Tina. I would definitely order from you again. :-) :-) :-)
Jean Girdler reviewed Tina Kay's Beauty — 5 star

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July 20 ·
Parcel received the morning after ordering and beautifully gift wrapped with bonus samples and a hand written note. Great service, wide range of products and a personal touch all for a competitive price.
Amelia Jayne reviewed Tina Kay's Beauty — 5 star

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July 17 ·
Absolutely blew my mind!! Gorgeous packaging, fast delivery and amazing prices! Loved the personalised note! I'll certainly be returning! So glad to have found your website!!! Xo
Samantha Makin reviewed Tina Kay's Beauty — 5 star

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July 14 ·
Great site! Fast shipping and great service <3 Thank you!
Michelle Waclawik reviewed Tina Kay's Beauty — 5 star

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July 14 ·
Arrived beautifully wrapped with a sweet handwritten note. Great products and fantastic prices. I'll be returning
Kelly Edwards reviewed Tina Kay's Beauty — 5 star

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June 24 ·
Best customer service ever! Products arrived within 2 days, and great samples! Will definitely be ordering my skincare products from you in the future x
Stephanie Fisher reviewed Tina Kay's Beauty — 5 star

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June 23 ·
Thanks for the prompt shipping and the samples !
Ola Helak reviewed Tina Kay's Beauty — 5 star

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June 21 ·
Lucie Delacy reviewed Tina Kay's Beauty — 5 star
5 hrs ·
I shop online ALOT (probably too much ;) and i am passionate (obsessed) with great skincare and i research endlessly. I stumbled upon Tina Kays site quite by accident looking to try some Aspect products, i got the MOST ridiculously good deal PLUS a bonus full size FREEBIE due to the special that Tina had on that day. Unfortunately, my delivery went to my previous address.. (completely a random auto Paypal error) i emailed Tina on the Sunday of a long weekend (certainly not expecting a reply till the next week) asking if she might be able to track it for me. I got a response (and full tracking info) within about an hour. The next day i happily trotted off to the post office (just in the nick of time) and received the most beautifully wrapped blue and white box (which i'm coveting big time) full of goodies and wonderful little samples along with a hand written note. I tell you, after working in customer service, and ad agencies for about 20 years, i SO appreciate good service - and i have not experienced such care and a personal touch as this in years (or maybe ever). Thank you Tina, the fact that you love what you do, shows and you have a customer (addict) for life. xxx

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Hello Tina

Just wanted to let you know my package arrived! Thank you so much for the speedy delivery and thank you also for the generous extra samples you included! Such amazing customer service. No doubt I will find some new favourites in them too!
I will definitely be back to shop again
Have a lovely afternoon

Louisa x
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Hi Tina

Just got our order. Thank you so much for the gifts and samples all packaged up beautifully! I'm so excited to go home and use them!

Have a great weekend.

Thanks
Laura
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Yvette Aurora Gall reviewed Tina Kay's Beauty — 5 star
June 7 at 5:59pm ·
Fantastic service and real customer care. You made my day when I received the the post today - great prices on my favourite cosmeceuticals, fast shipping and lovely packaging just brightened my day :)

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Yvette Nathalie Gomes reviewed Tina Kay's Beauty — 5 star
June 4 at 5:00pm ·
Best online shopping experience so far! I will be shopping here in the future :)

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Debbee Anne Topacio reviewed Tina Kay's Beauty — 5 star
June 2 at 8:05am ·
Wow.. have never been so excited opening a parcel..it is beautifully wrapped and included samples with personalised message.. highly recommended...Good discounts. Definitely will buy again.. Thanks.
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Nina McMullan reviewed Tina Kay's Beauty — 5 star
May 29 at 10:10pm ·
The most amazing online shopping experience ever. I can't praise Tina Kay's enough. I do so much shopping online and this has been one of the best experiences. The parcel arrived before I had time to wonder when it would, the prices and specials were the best I found and the beautiful gift and card offering any help I needed just topped it off. Cannot recommend this to enough people. Beyond happy and definitely have become a long term customer!
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Jessica Pang reviewed Tina Kay's Beauty — 5 star
May 24 at 5:04pm ·
My first time ordering from Tina Kay's beauty and just super impressed by how quickly i got the parcel as well as the packaging! It felt like christmas opening up the beautiful box and thank you for the samples! Will definitely be shopping here for my skincare again

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Robbie-Lee reviewed Tina Kay's Beauty — 5 star
3 hrs · 23/5/16
I ordered my products on Friday & they arrived beautifully wrapped to my door on Monday. To my absolute delight, Tina had generously placed some high quality samples inside the box as well as some really informative brochures of the brands/products I ordered as well as other brands which I had been curious to learn more about. The level of service provided was nothing short of impeccable & having spoken to Tina over the phone, she was as lovely as the high standard of service she delivers to her customers.
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Katy reviewed Tina Kay's Beauty — 5 star
12 hrs ·
always impressed with the service and extra attention to detail
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Joel Trethowan reviewed Tina Kay's Beauty — 5 star
May 15 at 12:53pm ·
Tina was incredible to deal with! Her product range is amazing, her pricing is exceptional and everyhing about her service is perfect! Couldnt be happier to kick off my new skincare relationship with Tina! Thakns again! x

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Janelle to Tina Kay's Beauty
May 10 at 10:32pm ·

Place my order with Tina Kay's Beauty yesterday and it was on my doorstep within a day. It was beautifully wrapped with samples. Great service Tina. I would be very happy to purchase from you again.

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Good morning Tina (Kay)

Yesterday morning, I received a parcel from you containing the product I purchased on line from your company.
Not only did my gift come in secure packaging, but it was also accompanied by three Tina Kay Skincare products, which I was pleasantly surprised to receive.

But that wasn’t the end of my surprises....as I pulled out what I thought was a receipt, I noticed some handwriting on the paper. It was a personal message from you wishing me all the best with the products.

I was so overwhelmed by the amazing personal customer service from you that I thought I had to let you know.
Thank you Tina for the very kind, thoughtful and generous gifts you provided in my overall parcel.

It is little gestures and personal service like this, that makes people smile and want to come back to you. Not only will I be a return customer, but as a former beauty therapist, I will be promoting your business and products to my contacts in the industry when they are looking to purchase new products in the future.

You certainly make my day yesterday....

Warm regards,
J.V
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6/5/16

Hi Tina,

Happy Friday! Just wanted to email and say thank you! I had ordered some Cosmedix products over the weekend and when I opened the package last night, I could see how much care and thought had gone into preparing it. From the beautiful box to the generous samples. I am so impressed and will be ordering from you going forward J

Previously I have been ordering Cosmedix from a different online vendor, but your deals and attention to detail is what has won me over.
So much so that I’ll be putting in another order today for more Cosmedix and Aspect products.

Thank you again, have a lovely weekend,
Sofie
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6/5/16

AMAZING! my order arrived in 2 days and was beautifully wrapped and packed full of goodies and testers. Thank you!
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5/5/16

All i can say is its the best online experience i have had. The package arrived in 2 days all wrapped like a christmas present and a huge thank you to all the extra samples of amazing products i received. Thank you
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2/5/16

Hello Tina

I have just received my beautiful package from you. Thanks so much for the incredible service and special gifts you included in my recent order.

I have to say that I am absolutely delighted! What lovely wrapping, and a handwritten card! Wow! I have never received such fantastic service and I will definitely purchase my products from you in the future.

Thanks for caring so much about your customers.

Regards
Katherine
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29.4.16

Faith Tong reviewed Tina Kay's Beauty — 5 star
April 20 at 2:28pm ·
OMG. This was my best online shopping experience to date. I ordered x2 Aspect SMC and x2 Aspect Extreme C serums on the weekend and they arrived Tuesday, GIFT WRAPPED along with the samples I asked for, plus more samples! And a hand written card offering me more discount if I introduce her to my friends (duh!), And a skin consultation if I ever wanted it. Makes me want to drive to Maitland to meet such a nice person.
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